Return & Refund Policy

Last Updated: March 2026

Thank you for shopping at Blossom Rose World Flowers. We strive to deliver fresh, high-quality flowers and gifts to make your special moments memorable. If you experience any issue with your order, please review our Return and Refund Policy below.

1. Perishable Products

Flowers, bouquets, and floral arrangements are perishable items. Due to their natural nature, returns are generally not accepted once the order has been delivered unless the item is damaged, defective, or incorrect.

2. Damaged or Incorrect Products

If you receive any of the following issues:

Damaged flowers or products
Wilted or poor-quality flowers at delivery
The wrong item compared to what you ordered
Missing items in your order

Please contact us within 24 hours of delivery.

To process your request, we may require:

Your order number
Description of the issue
Clear photos of the product received

After reviewing your request, we may offer:

Replacement of the product
Re-delivery of the correct item
Partial or full refund (depending on the situation)

3. Order Cancellation

Orders may be cancelled before they are processed or dispatched.

Same-day delivery orders cannot be cancelled once processing begins.
If the order has already been prepared or shipped, cancellation may not be possible.

Refunds for eligible cancellations will be processed to the original payment method.

4. Delivery Issues

We are not responsible for unsuccessful deliveries due to:

Incorrect or incomplete delivery address
Recipient not available at the time of delivery
Refusal of delivery by the recipient

In such cases, refunds may not be issued, but we may attempt re-delivery where possible.

5. Non-Returnable Items

Fresh flowers and floral arrangements
Custom bouquets or personalized gifts
Same-day delivery orders after dispatch
Items that have been used or altered after delivery

6. Refund Processing

If a refund is approved:

Refunds will be issued to the original payment method
Processing time may take 5–10 business days depending on your bank or payment provider

7. Replacement Policy

If your product arrives damaged or incorrect, we may arrange a replacement delivery at no additional cost. Replacements are subject to product availability.

8. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Blossom Rose World Flowers
Website: https://blossomroseworldflowers.com
Email: roseworldflowers@gmail.com